Shipping & Returns
We ship to all countries worldwide. If there is a problem with your shipment please send us an email at firstname.lastname@example.org. We would be happy to help.
The Netherlands: Free shipping
EU countries: Free shipping on orders over 75,00 EUR / Standard shipping: 7,50 EUR
Worldwide shipping: from 15,00 EUR
Refunds & exchanges
Customers can return item(s) within 14 days at their own expense (non-used item(s) in new condition). We will either exchange the item(s) and send it to you for free or refund your money minus shipping costs and/or additional fees. Both the returned item(s) and the packaging has to be in unused as new condition, if the product or product packaging is used and/or damaged we will charge a fee of at least 15% of the value of the merchandise.
In case of an error from our end and a return is necessary, returns should be sent using the post, NOT express shipping. In case of returning items back to us from countries outside of the EU, please describe a lowered commercial value on the invoice, as extra costs from taxes will be charged back to the customer.